Terms & Conditions

Terms and Conditions

Welcome to The White Chocolate Company. By accessing or using our website and placing an order, you agree to these Terms and Conditions.

Products and Descriptions

We make reasonable efforts to ensure product descriptions, images and prices are accurate. Actual product appearance may vary slightly from website images.

Orders and Payments

All orders are subject to acceptance and product availability. An order confirmation does not necessarily guarantee dispatch if an item becomes unavailable or an issue requiring verification arises.

Prices and applicable shipping charges will be displayed before checkout. Payments are processed through the payment methods offered on our website.

Pricing and Promotions

We reserve the right to correct pricing errors and modify promotions or product availability. Any action affecting an existing order will be handled in accordance with applicable law.

Delivery

Delivery dates are estimates unless expressly confirmed otherwise. We are not responsible for courier delays beyond our reasonable control, but we will make reasonable efforts to assist customers with delivery issues.

Storage and Product Care

Chocolate should be stored according to the instructions on its packaging. Customers should consider the effects of heat and unsuitable storage conditions after delivery.

Returns and Refunds

Returns, refunds and replacements are governed by our published Returns and Refunds Policy and applicable consumer protection laws.

Intellectual Property

Website content, including brand names, logos, product images, text and designs, may not be copied, reproduced or used commercially without appropriate authorisation.

Limitation of Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. Any other limitations will apply only to the extent permitted by law.

Governing Law

These terms are governed by the laws of India. Courts having appropriate jurisdiction in Assam, India, will have jurisdiction, subject to applicable law.

The White Chocolate Company