Shipping Policy

At The White Chocolate Company, we take care to prepare and dispatch your orders so that your chocolates reach you in the best possible condition.

Order Processing

Orders are processed after successful payment confirmation. Please allow 1–3 business days for order processing before dispatch, excluding Sundays and public holidays.

Delivery Timelines

Estimated delivery times depend on your delivery location and courier service. Delivery estimates will be communicated at checkout or through your shipping confirmation, where available.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your order.

Chocolate Storage and Delivery

Chocolate is sensitive to heat. We take reasonable care in packaging orders for transit; however, exposure to high temperatures during shipping may affect the appearance or texture of chocolate.

Please store your chocolates according to the instructions on the packaging after delivery.

Tracking and Delays

Where tracking is available, tracking details will be shared after dispatch. Delays caused by courier services, weather, or other circumstances beyond our control may occasionally occur.

Incorrect Address or Failed Delivery

Please check your delivery address and contact details carefully before placing your order. Additional charges may apply for re-shipping where delivery fails because of incorrect or incomplete information supplied by the customer.

For shipping assistance, contact us at [thewhitechocolatecompany@gmail.com] or [7002726179].

The White Chocolate Company